We aim to deliver the medical reports within a specified turnaround time limit unless there are reasons beyond our control.  The time scales are shared below:

Medical Examination Services Sectors

  • Personal Injury Assessment

    • Road Traffic Accidents (Automobile or pedestrian)

    • Accident at work - Acute or Repetitive Stress Injury (including vibration injury)

    • Slip and Trip, domestic injury or assault 

  • Medical Negligence Assessment

 

Our Medical Examination Clinics

 

Main Reports Turnaround times

  • Dispatched in 3-4 working days (if medical records are available at the examination)

  • Dispatched in 1-2 working days (if medical records review is not required)

  • Dispatched in 5-7 working days (if medical records arrive after the appointment)

 

Addendums Turnaround times

  • Solicitor’s brief questions:  Dispatched within 5 working days  

  • Review of additional Medical Records with a brief set of questions:  Dispatched within 7 working days

  • Part 35 large set of questions:  Dispatched within 10 working days

  • Review of Video Surveillance Footage:  Dispatched within 14 working days

 

Amendments Turnaround times

  • Minor Factual Amendment:   Dispatched the same or next working day

  • Moderate Amendment:  Dispatched in 3-5 working days

  • Major Amendment:   Dispatched in 5-7 working days

 

Agency Specific Clinics with special terms

  • Clinic size: 8-12 single instructing party cases  

  • Reports completed in 2 working days after the clinic (for medical records available at the time) 

  • Report fee charged 10% less on the overall invoice for the agency dedicated clinic

  • A dedicated team is appointed to handle the clinic operations for completion within 2 working days